Terms of service

Welcome to Yours Jewellery. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

This website is operated by Yours Jewellery. Throughout the site, the terms "we", "us", and "our" refer to Yours Jewellery. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

2. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of products or services.

3. Personalised & Custom Orders

By placing a custom or personalised order, you confirm that all details provided (including names, quotes, and dates) are accurate. Yours Jewellery is not responsible for errors in personalisation details submitted by the customer. Custom orders are final sale — please refer to our Refund Policy for full details.

4. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

5. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Yours Jewellery and may not be reproduced without express written permission.

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Malaysia.

7. Contact

Questions about the Terms of Service should be sent to us at support@yoursjewelrey.com.